Are all works available to buy?
No. “Under review” means the record is incomplete and payment is unavailable.
Why is no price shown?
Amounts are withheld until a physical work passes identity, documentation, condition, logistics and purchase review.
Can I request more images?
Yes. Request front, reverse, edge, frame, glazing and condition details through the object dossier form.
Are object notes bilingual?
Yes. The interface switches language; the object detail keeps English and Chinese together.
Do you provide authentication?
The gallery documents review and may obtain specialist opinions; no unsupported certificate substitutes for evidence.
How are commissions priced?
Every commission is quoted after subject, scale, materials, review stages, timeline and destination are defined.
Are commission studies products?
No. They are illustrative records used to discuss scope, not inventory or fixed-price offers.
Can I offer a work?
Yes. Use the private submission form. Submission is not a valuation or acceptance for sale.
Where are uploads stored?
Offer-a-work files remain outside the public media library and are reviewed by authorised operators.
How is condition described?
A dated record states observable condition and open questions; specialist diagnosis is referred when needed.
How is shipping quoted?
Packing, insurance, route, import requirements and access are reviewed for the object and destination.
Who pays duties and taxes?
Responsibility is stated in the written order for the destination.
Can an order be cancelled?
Applicable rights and object-specific limitations are stated before payment.
Does the bag reserve a work?
No. Reservation and order acceptance require written confirmation.
How should a Thangka be displayed?
Avoid uncontrolled daylight, heat and moisture; assess glazing, mount, wall and hardware.
Do you publish customer reviews?
Only verified, permissioned feedback would be used; simulated testimonials are never presented as real.
Is the Journal reviewed?
Articles remain private until named fact and cultural reviewers complete the record.
How quickly do you reply?
The current target is within two business days, subject to specialist and destination review.